How to see your notes

You can come into the surgery to view your medical record by prior appointment only at a time suitable to the practice.  Please phone or email redcliffesurgery@nhs.net to arrange this.

If you need paper copies of your notes for whatever reason you must request them in writing as we need  your signature, and we have 21 days to comply from receipt of the request. There will be a charge for this which is dependent on the size of the records (30p a page up to a maximum of £50). We will always try to produce copies as fast as possible but are unable to offer an exact timeframe outside of the 21 day limit due to the variable size of patient records. If there are any mitigating circumstances please make us aware in your request so that they can be taken into account.

If you have further questions please ring and speak to an administrator.

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